Testimonials
What customers have written to us since 2003, unedited — 805 letters and cards, kept as they were sent.
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Wow, great leather, great craftsmanship, it arrived in three days via standard shipping packed very well. Kudos to a great company in these trying times.Thanks.
Steve Walti, Oregon
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I received the organizer backpack and it has beautiful leather. Very sleek looking for a backpack. Love the dividers and pockets. Fast service too.
sally myers, Ohio
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I favor a bi-fold, front pocket, wallet with flap covered inside money clip. I haven't been able to find one for over two years now. I came across your web site, ordered one which arrived today; exactly what I wanted. I'm ordering two more today, one for me in case it's not available when I need a new one and one as a gift.
Dan McCue, Georgia
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The card case that I ordered for my husband arrived today. It was very beautiful and extremely well made. He was thrilled. Customer service was excellent. I will certainly order from this company again, and recommend all my friends! A truly excellent experience from start to finish.
Gail Milgroom, Nevada
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I ordered the AppleGarde product and received my package within 3 days.Excellent products! I am very satisfied with the products and service.
Mei Chan, California
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Dear Owner and Those I talked with
I want to thank you for not only wonderful customer service, but products that go along with it. Every time I called about the handbag that I bought, I talked with two different people one being Tim, I was treated with kindness, respect, and just wanting to do whatever was best for me. NOW THATS CUSTOMER SERVICE!
Thank you! I am going to keep the product that I purchased and will purchase again from you. I am glad that there are still companies around like you who do things the old fashion way:1. Who treat their customers with high respect and2. Best Quality handbag I ever purchased. HIGH QUALITY Merchandise!Your Workmenship is superiorThank you again from the heart.
Dolores M. WintersDolores Winters, New York
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I purchased a brief case from this company 11 years ago and have been pleased with the purchase. I have stuffed this bag so full I can hardly lift it and have not had any stress breaks for stretches. I also get a new lab puppy at the same time and immediately he chewed the strap into. I contacted the company and the replaced the strap immediately. This is customer service we don't see anymore.
Brenda Swartz, Ohio
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As a returning customer, I again find Leatherstuff's products outstanding, prices fair, and customer service the best possible.
S K, Ohio
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Best customer service around! The shipping is very fast and the products are wonderful! I am always satisfied when shopping at leather stuff.
Melissa G, New York
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Customer service is second to none! My order was acknowledged and shipped on the same day and was received much sooner than I would have expected. The belt poucn is exactly what I was looking for. I am really impressed and will be back. Thank you
Jo Karnes, Arizona
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I have two of these and love them (I dislike carrying a purse!). I have just ordered two more. Others have asked about them and I promptly write down their e-mail and send them the web-site. Thanks for a great product.
Sylvia McCutcheon, Pennsylvania
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This company is incredible. I ordered the Apple leather care on Monday and they shipped my order that SAME day. Today (Wednesday), I come home and my purchase is already here!!!
SUPER FAST SHIPPING!! such a great store!A J, Maryland
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I have my order and I must admit I am NOT at all disappointed.
Initially, I ordered two bags and returned them both.
One was too large and the other was too small.What did I know.
When I reordered, I had a general idea of what 'size' to expect and reordered several different bags. I had to wait while one bag was being made (how is that for service - smile) and then waited a week to receive my order.
I must admit, I was not happy about having to wait.
The purse I was currently using was definitely on its last leg, and while waiting, the ultimate insult...the zipper broke. Finally, the purse had totally fallen apart.
I have not had time to go through all the bags I ordered (4) but the one I did take out and am using until the end of the day is FABULOUS.
I ordered it in seafoam green and it is gorgeous.The quality of the leather and the workmanship is excellent.It as two internal zipper pockets. Usually they are fabric and they are the first thing to tear. Not these. They are made out of leather backed with fabric. Fabulous.
I can hardly wait to go home and go through the other three items waiting in the box.
Yes, I paid a little more. And yes, my "mind's eye" led me astray the first time. I don't regret a penny of the money I spent and am looking forward to doing further business with Leatherstuff.comYvonne H, Arizona
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Shipping is super fast! Thumbs up for service!
Lisa Ng
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Great products, great service, fast shipping, and a wonderful 20% off even sale items...what more could anyone want. I like to support American artists and crafters by buying their products rather than mass-produced goods from overseas.What's not to like about Leatherstuff?
Ann Calandro, New Jersey
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I love the apple guard leather conditioner and cleaner. This is my 2nd time ordering from them and they have excellent customer service and fast shipping. I recommended their store to my friends as well. Thank you!
michelle lucina, California
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My products were shipped extremely fast, and communicated to me upon shipment. Very pleasant experience.
Susie Harer, Washington
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The quality and durability of the leather products that I have ordered cannot be matched. The leather is butter-soft, yet wears extremely well. Have been using the same wallet for 5-6 years and it still is holding up beautifully. Just ordered a matching checkbook cover, and I know that whenever I need any leather product in the future, Leatherstuff.com will be my first (and only) stop. Customer service is extremely impressive, and shipping is so fast that if you order a product today, it'll seem like it gets to you yesterday.
Jim S., Minnesota
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What a great site!!! Super fast shipping, great product and great communication! Highly recommend! A++++++++++++++++
gabby kyser, New York
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Thanks for the extremely fast shipment!!!
Joy V, Maryland
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I was given a recommendation for Apple Leather Care conditioner and Garde Rain & Stain Repellant. After being unable to locate locally, I ordered via the web site.
I received my order within 48 Hours of shipment. I have no doubt I will be a repeat customer and will recommend to friends.
Thank youDebbie Yeager, Missouri
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Great customer service--I had a problem with method of payment of an order to be shipped to a different address than the billing address. I kept calling my son to see if he received his wallet was disappointed when he said he did not. I finally checked my emails and found out about this problem. I sent a reply and lo and behold the problem was resolved and notification received the merchandise was shipped all this in one day. Great service which will have me 1) tell other people about this company and its great merchandise, and 2) have me order in the future.
Bonnie Buttron, Illinois
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Fantastic customer service. I ordered a Bussinessman's wallet as a birthday gift. Very satisfied with the wallet, and the gift pouch.
Received my order within 42hrs. Again, Thank you very much; will be referring your company to everyone I know, and I will be ordering again.S. Lowery, Pennsylvania
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Re: Large open pleated shoulder bag. I received this purse within 48 hr using the least expensive method of shipping. It is an awesome bag and I love it. I did find that the strap was much too long for me, being just over 5 ft tall. I contacted Leatherstuff.com and they graciously stated they would shorten my strap for no charge and ship it back to me. I sent it UPS on a Wed and had it back by Friday. I could not believe it. Now the bag is absolutely perfect. The leather is like butter, so soft. I ordered the black, not exciting- but I needed a black, everyday purse that would hold all of my gear and this one fits the bill perfectly. I also ordered the deluxe checkbook wallet and it is delicious. I treat all my leather with the apple leather conditioner and they are gorgeous. I love this company and their customer service is superb. I recommend them to everyone and will continue to do so. I am back to order my mom and myself the accordian credit card holders. This is my 2nd purse by the way, the first was the large pleated pocket leather shoulder bag and I love it beyond description also. I already posted a review of it when I received it.
M McGinnis, Kentucky
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I purchased Apple Leather Conditioner from your site after trying to find it locally without success. I am blown away by your awesome customer service! I will definitely be a repeat customer and I will recommend Leatherstuff.com to my friends.
Dawnn Wallace, Virginia